Buchen Sie Ihren Physiotherapie-Termin

1. Select Your Service Category: Start by clicking on the service you need.

• Physiotherapie: Standard physiotherapy services.
• Andere: Other services or alternative treatments.

2. Choose Your Insurance Type (Important!): You must choose the option that matches your doctor’s prescription for billing purposes:

• Physiotherapie oder MTT "Krankheit": Select this if your treatment is for a medical condition, illness, or post-surgery.
• Physiotherapie oder MTT "Unfall": Select this only if your treatment is the result of an accident.

Note: MTT stands for Medical Training Therapy (active rehabilitation).

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3. Select Your Therapist & Time

• Choose your preferred therapist (or select "First available").
• Select your start date and time.
• Note: You can select multiple appointments at once (up to 9, corresponding to a standard prescription series).
• Click Weiter (Next).

4. Review Your Booking Summary: Check the details on the summary page:

• Date, day, time: Verify the appointment slot.
• Therapy/Service: Ensure "Krankheit" (Illness) or "Unfall" (Accident) is correct.
• Address: You can see the exact location of PhysioWelt.

5. Enter Your Personal Details: Fill in the required fields marked with an asterisk (*).

• Vorname / Nachname: First Name / Last Name.
• Geburtsdatum: Date of Birth (Day/Month/Year).
• Email-Adresse: Your email.
• Handy-Nummer: Mobile number (Crucial for verification code).
• Verordnung hochladen: Click the upload icon to attach a photo or PDF of your Doctor’s Prescription.

6. Enter Insurance & Address Details

• Strasse / PLZ / Ort: Street / Postal Code / City.
• Geschlecht: Gender (use “-” if you prefer not to specify your gender or do not identify as female or male; Weiblich = Female, Männlich = Male).
• AHV-Nr: Your 13-digit Social Security Number (OASI).
• Karten-Nr: Your Health Insurance Card Number.
• Mitteilung: Optional message for the therapist.
• Click Termin buchen (Book Appointment).

7. SMS Verification: You will receive a code via SMS on your mobile phone.

• Enter the code in the SMS-Code field.
• Click Termin bestätigen (Confirm Appointment). 

8. Booking Confirmation Success! You will see a confirmation screen with your booking number. You will also receive a confirmation via email. 

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For the complete tutorial with images, please click here.