Professional Help for Neck Pain
Assessment and treatment for acute and chronic neck pain, whiplash, cervical spine complaints, and rehabilitation after cervical spine surgery. For acute complaints, appointments are often available within 24 hours.
- Recognized by all Swiss health insurers (Grundversicherung OKP and Zusatzversicherungen)
- Home visits in the Zürich area (by arrangement)

Treating Neck Pain: Physiotherapy for Your Neck
What is Neck Pain?
Neck pain starts in the cervical spine, the seven vertebrae between the skull and the upper back, or in the muscles, ligaments, and intervertebral discs (the cushions between the vertebrae) around it. The pain often spreads into the shoulders, the arms, or the back of the head.
The causes vary a lot. It might be hours of poor posture at a screen, stress, age-related changes in the cervical spine, or an accident such as whiplash. Some people feel a dull stiffness, while others get a sharp pulling when they move their head. Neck pain also often comes with headaches or dizziness, which can be a sign that the cervical spine is involved (known as cervical syndrome).
A physiotherapy assessment helps pin down the exact cause and start the right treatment. That is what we are here for.
Common Neck Injuries and Conditions We Treat
Neck pain can show up in different ways. It might be constant tension across the neck and shoulders, a sudden sharp pain after turning your head, or a dull ache that runs all the way down to the fingertips. Some people feel it most in the morning after waking up, others after long hours at a screen, and some only weeks after a car accident. These are the conditions we treat most often at PhysioWelt.
Cervical Pain Syndrome / Cervicogenic Headache
Pain and stiffness in the neck that often spreads into the shoulders, arms, or the back of the head.
- Common causes/risk factors: Poor posture, age-related changes in the cervical spine, stress, muscle tension, and jaw problems.
- Physiotherapy treatment: Manual therapy, postural training, neck-muscle strengthening, relaxation techniques, and trigger point therapy.
Cervical Radiculopathy
An irritated nerve in the neck that sends pain down into the arm.
- Common causes/risk factors: Disc problems and osteoarthritis.
- Physiotherapy treatment: Neurodynamic mobilization and strengthening.
Tension Headache
Headaches brought on by tight neck muscles.
- Common causes/risk factors: Stress and poor posture.
- Physiotherapy treatment: Manual therapy and strengthening.
Whiplash
An injury to the cervical spine after an accident, often caused by a sudden back-and-forth jolt of the head.
- Common causes/risk factors: Car accidents and other trauma.
- Physiotherapy treatment: Mobilization and stabilization.
Cervical Spondylosis (Cervical Facet Arthritis)
Age-related wear of the cartilage in the joints of the cervical spine leads to stiffness, pain, and reduced movement. It often comes with headaches or pain that radiates outward, for example into the shoulders or arms.
- Common causes/risk factors: Age, overuse, previous injuries, poor posture, and a family tendency toward it.
- Physiotherapy treatment: Manual therapy, heat therapy, range-of-motion exercises, neck-muscle strengthening, and pain management.
Cervical Spinal Stenosis (Narrowing of the Spinal Canal)
A narrowing of the spinal canal in the neck caused by age-related changes. It can cause tingling, weakness in the arms, or balance problems.
- Common causes/risk factors: Degenerative changes, herniated disc, bone spurs (osteophytes), thickening of a ligament in the spine (the ligamentum flavum), and age.
- Physiotherapy treatment: Decompression exercises, strengthening of the stabilizing muscles, mobilization, pain management, and close coordination with your medical team.
Chronic Neck Tension/Cervical Myalgia
Ongoing muscle tightness and pain in the neck and shoulders are caused by constant strain, stress, or poor ergonomics.
- Common causes/risk factors: Poor ergonomics, prolonged sitting, stress, emotional strain, and too little movement.
- Physiotherapy treatment: Trigger point therapy, massage therapy, postural correction, relaxation techniques, ergonomics advice, and strengthening.
Torticollis/Wry Neck (Acute and Chronic)
A painful, locked head position caused by the neck muscles cramping, which makes it very hard to turn the head.
- Common causes/risk factors: Muscle spasm, an awkward movement, sleeping in a bad position, cervical spine problems, and causes present from birth.
- Physiotherapy treatment: Manual therapy, heat therapy, stretching exercises, massage therapy, pain relief, and rebuilding range of motion.
Cervical Instability/Cervical Hypermobility
Too much movement in the neck vertebrae because the ligaments or muscles are weak, causing pain and a feeling of instability.
- Common causes/risk factors: Whiplash, weak connective tissue, naturally loose joints (hypermobility), and long-term overuse.
- Physiotherapy treatment: Stabilization training, strengthening of the deep neck muscles, proprioceptive training (training your sense of body position), and everyday movement retraining.
Post-operative Rehabilitation after Cervical Spine Surgery
Aftercare following surgery on the cervical spine, such as a disc replacement or spinal fusion.
- Common causes/risk factors: Herniated disc, stenosis, instability, and fractures. These are often treated with surgery, which is then followed by a course of physiotherapy.
- Physiotherapy treatment: Post-operative mobilization, strengthening of the neck and shoulder muscles, scar treatment, and pain management.
Common Causes and Risk Factors

Neck pain rarely comes from one single thing. In most cases, several factors combine and build up over weeks or months.
- Poor posture and screen work: Spending hours hunched over a screen or phone with your head pushed forward puts strain on the cervical spine and neck muscles. This is one of the most common causes of ongoing neck pain.
- Stress and muscle tension: Stress raises the tension in your neck and shoulder muscles directly. Many people notice their symptoms get worse during busy or stressful stretches at work.
- Degenerative changes: With age, the intervertebral discs and facet joints in the neck gradually wear. Cervical spondylosis and spinal stenosis come on slowly and often start as simple stiffness.
- Accidents and trauma: Whiplash from a car accident or a fall can injure the structures of the cervical spine. Even minor knocks sometimes lead to lasting symptoms.
- Inactivity: Too little movement weakens the muscles that stabilize the neck and shoulders. With less support, the cervical spine becomes more sensitive to strain.
When Should You See a Physiotherapist?
Chronic or recurring neck pain should not be left untreated. If your neck pain has not improved after two to three weeks, or if it is getting in the way of daily life, a professional physiotherapy assessment is a good idea so the cause can be treated properly. At PhysioWelt, you can get an assessment quickly. If you would rather not wait for a referral, you can book a self-pay appointment instead.
See a doctor first if any of these warning signs apply:
- Numbness, tingling, or weakness in the arms or hands
- Balance problems or trouble walking
- A sudden severe headache with a stiff neck
- Pain after an accident or injury, such as whiplash
- Neck pain together with a fever
- Loss of bladder or bowel control (go to the emergency room right away)
Once the doctor has assessed you and given the go-ahead, PhysioWelt takes over with targeted physiotherapy, matched to your doctor's findings.
Treatment Options

Treatment for neck pain is built around your diagnosis and your own symptoms. For most conditions, active movement and targeted strength training are the core of rehabilitation. Hands-on techniques and specific therapies support that work.
- Manual Therapy: Targeted mobilization of the cervical spine and the surrounding soft tissue when there is stiffness and limited movement.
- Medical Training Therapy (MTT): Equipment-based strength training to stabilize the neck and shoulder muscles, set to what the cervical spine can handle.
- Sports Physiotherapy: For sport-related neck and cervical spine injuries, with a structured Return-to-Sport plan.
- Trigger Point Therapy: Releasing painful trigger points in the tight neck and shoulder muscles with targeted hands-on techniques.
- Postural training and ergonomics advice: Adjusting your workspace and correcting poor posture so neck pain does not keep coming back.
- Kinesiology Taping: Support for the neck muscles and pain relief in everyday life and during sport.
- Post-operative rehabilitation: Step-by-step rebuilding of movement and strength after surgery on the cervical spine.
Not sure which one is right for you? We will work that out together at your first appointment.
Reviewed by.

Reviewed by: Femke Hoekstra, Physiotherapist BSc.
Areas of focus: Neck and cervical spine problems, manual therapy, postoperative rehabilitation. More about Femke and the whole team on the Team page.
Last reviewed: July 2026.
Frequently Asked Questions (FAQ)
1. How long does neck pain treatment take?
It depends on the cause. Acute neck pain, for example, after an awkward movement or muscle tension, often improves within 2 to 6 weeks with targeted physiotherapy. For ongoing problems like cervical spondylosis or recurring tension, longer-term support works better. We go over the likely course with you in the first session.
2. Does Swiss health insurance cover physiotherapy for neck pain?
Yes. PhysioWelt is recognized by all Swiss health insurers (Grundversicherung OKP and Zusatzversicherungen). With a doctor's referral (Verordnung), the cost is covered by basic insurance (OKP). Supplementary insurance (Zusatzversicherung) often covers extra services.
3. Do I need a doctor's referral for physiotherapy?
For basic insurance (OKP) to cover the cost, yes, you need a referral (Verordnung). Without one, you can book a self-pay appointment at any time. At your first visit, our physiotherapists will tell you whether seeing a doctor first makes sense.
4. When can physiotherapy start after cervical spine surgery?
Usually, within the first one to two weeks after the operation, depending on the type of surgery and your surgeon's guidance. Getting moving early is important for the cervical spine to recover. Always follow your surgeon's advice.
5. Can physiotherapy help avoid neck surgery?
For many cervical spine conditions, such as a herniated disc or cervical syndrome, physiotherapy is the first treatment to try. Surgery is only considered when physiotherapy has not brought enough improvement over several months, or when nerve-related symptoms are getting worse.
6. What can I do between appointments to support my recovery?
Regular movement is the most important thing you can do. Your physiotherapist will give you home exercises matched to your symptoms. Adjusting your workspace, taking short movement breaks every 30 to 45 minutes, and making time to relax all help reduce neck pain in daily life.
Still have questions?
Contact us directly if there is anything else you would like to know.




